Are there utilities available for removing specific mail messages?
Yes, try the following:
Windows:Email remover
Apple:Email remover
This will allow you to delete a message off the
mail server without downloading it. Also allows
you the ability to download parts of the message,
such as just the header.
I cannot access my email. Error says - The POP3
server is locked by another session.
To remedy the situation. Do not try to access
this email account for approx 15 minutes ( or
longer ) and the email server will release the
connection.
This just means that
either a connection was dropped in the middle of
a download, or two mail
accounts were trying to access the mailbox at the
same time. Any attempts to download mail before
the 10 or 15 minutes is up "resets" that
time. This means that the session remains locked
for another 10 to 15
minutes. You may want to make sure her email
program is closed so that it
will not try polling for new email before that
period of time has expired.
What is your policy on SPAM?
We have strict policies against the use of our mail servers for
sending out unsolicited mail. Generally, if we receive 2 or more
complaints regarding SPAM sent through our system, we take immediate
action and either warn our customers or block usage depending on the
severity.
How much disk space do I get with my Pop3 Account.
Pop3 accounts come standard with 20MB's of disk space each.
Customers who need their limit raised should email our support staff
and be sure to provide us with the Userid and complete email
address.
What are the SMTP and Pop3 Server names for me Pop3 account?
Below is the information you will need to connect to our servers for
sending/receiving mail:
Pop3 Server Name: spider1.spiderlink.com
SMTP Server Name: spider1.spiderlink.com
Userid: xxxx
Password: xxxx
Email Address: userid@yourdomain.com
Can I access my Spiderlink Email through a web browser?
Yes, Please visit http://webmail.spiderlink.com
and sign in using your Pop3 userid/password.
Can I create multiple aliases for my Pop3 account?
Yes. You can add as many aliases as you wish through our Email
Forwarding web page. You must first Log in using out Client Login
page, select Email Administration, and then Email Forwarding.
Can I set up email forwarding to multiple addresses?
Our Mail server only allows you to map one alias to one email
forwarding address. You can however set up your Pop3 account to
forward copies of any messages received to multiple destination
addresses. You can do this through our Client Login Page.
How can I customize my Pop3 Account further?
After you create a Pop3 account through our Client Login page, you
can subsequently log in directly to our mail server at http://spider1.spiderlink.com:81 using the new Pop3 email address and password you created.
Once logged in, you can add vacation messages, change your finger
information, add multiple email forwarding addresses, etc.
Can I create an auto reply vacation message?
Yes. you can log in directly to our mail server at http://spider1.spiderlink.com:81 using your Pop3 email address and password. Once logged in,
you can add vacation messages, change your finger information, add
multiple email forwarding addresses, etc.
